UK companies are increasingly investing in customer journey mapping to improve customer satisfaction, revenue, and operational efficiency. 68% of companies are boosting their investment in this area, with 62% re-evaluating their Voice of Customer strategies, 53% revisiting AI strategies, and 40% enhancing CRM systems. Investments in CX solutions are expected within a year, with 62% likely to increase investment in Digital Experience technology. Industry leaders from BT Group and Formula E highlight the centrality of customer experience to corporate performance and sustained growth.

A new study indicates that grouse moor management is beneficial for curlew populations in the UK, with these areas seeing a higher number of fledglings per pair, which is above the threshold needed for population stability. The study, led by Dr. Dave Baines, suggests that predator control plays a significant role in the success of not only curlews but also lapwings, golden plovers, oystercatchers, and redshanks. The findings highlight the importance of habitat management and predator control in supporting wader populations on grouse moors compared to non-grouse moors.

A survey of over 2,800 participants from the United States, Canada, the United Kingdom, and China has revealed that Generation Z is increasingly engaging in investments, influenced by social media, investment apps, and the rise of cryptocurrencies. The study highlights the impact of FOMO on investment decisions, with a significant portion of Gen Z in these countries acknowledging its influence. Canada has the highest percentage of Gen Z investors.

The article discusses the importance of an empathetic, 'emic' approach in anthropology to understand cultural logic, referencing 18th-century philosopher Giambattista Vico's ideas. It highlights how constructs like gender, race, and class are seen as human creations, with movements such as the LGBTQ+ movement challenging traditional norms. Vico's theories are presented as foundational for viewing cultures as dynamic and evolving knowledge systems.

Writing promotes personal growth, self-reflection, and serves as a therapeutic outlet. It allows for self-expression and sharing of perspectives, inspiring and educating audiences, fostering empathy and understanding. Writers preserve knowledge and culture, impacting society and future generations.

Silvio Berlusconi, the former Italian Prime Minister and media tycoon, has passed away, leaving behind a transformative legacy in Italy's media and political landscape. His establishment of Mediaset broke the state monopoly on broadcasting and exemplified the power of media in influencing public discourse and achieving commercial success.

The article provides a comprehensive list of craft beer delivery services available in Rome, Italy, during the second wave of the Coronavirus pandemic. It includes details on various pubs and beer shops like Luppolo Station, Birra Piu', and King Arthur, among others, that offer home delivery services of growlers, bottles, and cans, along with food options. The services are available through direct contact or platforms such as JustEat, UberEats, Glovo, and Deliveroo. The article serves as a guide for those looking to support independent beer businesses and enjoy quality craft beer at home.

The Italian government, through Palazzo Chigi's FAQs, has updated its stance on shopping regulations during the pandemic, allowing citizens to shop outside their municipality for economic convenience or to meet their 'needs'. Alberto Balocco, CEO of Balocco S.p.A., supported by Confindustria, had appealed to the government to authorize such movements for food supply reasons. The government's response now includes individual needs as a valid reason for inter-municipal travel, reflecting a shift from the initial strict lockdown measures to a more nuanced understanding of consumer needs and the importance of supporting both large and small-scale retail within the constraints of the pandemic.

The article lists the eight best kebab restaurants in Rome, highlighting the quality, taste, and unique offerings of each. Siria Kebab is noted for its attention to detail and flavors, while Oriental Fonzie is praised for its kosher kebab varieties. Other notable mentions include Pizzeria Kebab Roma for its juicy veal and homemade sauces, Ristorante Siriano Alibabà Roma for its variety of shish kebabs, and Kebabone for its spicy sauce. The list also includes Al Basha, known for its authentic atmosphere, and Shawarma Station, appreciated for its good quality meat and family atmosphere.

The article provides a guide to 13 trattorias, restaurants, pizzerias, and gelaterias located outside of Rome's city center, offering alfresco dining experiences. It highlights establishments such as La Scialuppa da Salvatore in Fregene, Pascucci al Porticciolo in Fiumicino, and L'Angoletto in Genzano Romano, among others. The guide includes descriptions of the dining experiences, the types of cuisine offered, and notable dishes or features of each location. It serves as a resource for those looking to explore dining options beyond the immediate vicinity of Rome.

Sushisen in Rome, located in the Ostiense area and approved by the JRO, offers an authentic Japanese dining experience. The restaurant's Tokyo-esque ambiance and meticulous service provide a cultural immersion beyond the culinary offerings. The menu, extensive and varied, features high-quality sushi, sashimi, and other Japanese dishes. While some flavors are adjusted to suit Italian tastes, the overall experience is deemed authentic and worth the expense. The review suggests a revisit during the evening to experience the restaurant at full capacity.

The article provides a guide to essential street food in Palermo, Italy, detailing where to find local specialties such as Arancine, Pane e Panelle, Pani ca Meusa, Sfincione, and Stigghiola. It describes the unique flavors and cultural significance of each dish, offering readers a taste of Palermo's rich culinary tradition and vibrant street food scene.