The article by Felicity Fallon discusses the efforts of Lake Aid, a charitable organization, in assisting vulnerable families affected by the COVID-19 pandemic in Annecy. Lake Aid reached out to 10 charity partners to offer help, and one of the respondents was Alfa3A, which supports around 90 families, including 200 children, living in temporary accommodation. The families, mostly from Eastern Europe and some from the Rom community, are struggling due to the pandemic. Lake Aid volunteers, including Britta Meigney and Hajni Nouailly, have contributed by providing games, school supplies, hygiene products, and a Baby Box for a newborn, all funded by donations to Lake Aid.

Felicity Fallon, at a career crossroads, participated in a ten-hour group coaching program on Zoom, led by a Designing Your Life certified coach, Darcy Roehling. The program, based on a book by Stanford professors Bill Burnett and Dave Evans, applies design thinking to life planning. Fallon, initially skeptical about coaching, joined a diverse group of women from different countries and professional backgrounds. Through the program's tools and exercises, participants developed life plans and gained confidence. They supported each other in professional endeavors, leading to job interviews, new contracts, and business developments. Fallon herself realized a new career path combining her interests and skills. The group continues to support each other post-program, sharing successes and maintaining inspiration. Fallon's experience turned her from a coaching skeptic to a convert, highlighting the importance of the coach's experience and the group's profile for a successful outcome.