SUSAN Grossman is a journalist, media trainer, coach and mentor (certified by the Institute of Leadership and Management) based in London, United Kingdom. She worked as a journalist and broadcaster for BBC Radio 4 for 15 years and presented several TV programmes. She as edited client magazines at Redwood Publishing, is author of 5 travel guides and is a well established travel writer and consumer journalist. She has recently contributed to Interview Skills for Journalists (Routledge), is a university Lecturer in Journalism at two London universities and tutors at the City Lit. Susan helps small businesses and individuals, including non-fiction authors, get their message across, pitch successfully, write effective content and present with confidence. She is available as an editorial consultant, trainer, mentor, writer, interviewer and professional writing and career coach.